8/18 Export Drv, Molendinar, QLD, 4214

We’re open Monday – Friday, 8 a.m. – 4:30 p.m. (QLD Time, +10 GMT)

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

$15 Flat rate for Australia wide delivery

Which payment methods are accepted in the Online Shop?

We accept Credit and Visa Debit cards through our payment portal. Payment via PayPal is also accepted.

How long will delivery take?

Typically 2 to 5 business days. It may be longer to remote areas

How secure is shopping in the Online Shop? Is my data protected?

Your data is protected through SSL encryption. All payments are also processed through Stripe or PayPal which are secure and well respected payment portals.

What exactly happens after ordering?

We will ship your Item(s) typically within 24 hours on business days. You will then be updated with a tracking number and email letting you know your order has been shipped.

Do I receive an invoice for my order?

Yes. An invoice will be emailed to you on completion of your order.

Do we ship outside of Australia?

Yes we can. Please contact us on the enquiry form to get a price for your country.

Send us an email